BILIGUAL Customer Service Representative
Company: Axiom Payment Systems Inc
Location: Miami
Posted on: April 24, 2024
|
|
Job Description:
Full Job Description:
Our Customer Service Reps are vital to building and maintaining
relationships with our great customers! You will contact and
interact with current customers to obtain and process all
information necessary to provide value added services to our
customers. The schedule for this position is Monday to Friday
9:00am to 5:00PM.
You will contribute to the success of our team through these key
responsibilities:
Deal directly with customers either by telephone or
electronically.
Obtain, evaluate, and enter all pertinent information for load
orders.
Respond to customer's inquiries such as tracking and tracing
certain documents
Handle and resolve customer complaints
Update websites and edit functions
Complete customer reports as required
Communicate and coordinate with planning team on amount of loads to
book and origin destinations
Keep up with customer's trailer pool (as required)
Work with driver advocates with customer or load problems
Communicate with account sales managers on customer problems or
concerns
Must establish and maintain a lasting relationship with
customer
Keywords: Axiom Payment Systems Inc, Sunrise , BILIGUAL Customer Service Representative, Sales , Miami, Florida
Click
here to apply!
|