Floor Manager

Company: Mika Coral Gables
Location: Miami
Posted on: February 18, 2026

Job Description:

Job Description Job Description Job Summary Mika by Michael White is seeking an experienced and service-driven Floor Manager to lead front-of-house operations during service. The Floor Manager plays a critical role in delivering an exceptional guest experience by overseeing daily service execution, supporting the service team, and upholding the standards of a Michael White–led dining experience. This position requires strong leadership, attention to detail, and a passion for hospitality. Key Responsibilities Lead and supervise front-of-house operations during lunch and dinner service Ensure exceptional guest experiences through active floor presence and table engagement Support, coach, and motivate servers, bartenders, hosts, and support staff Maintain service standards, pacing, and presentation consistent with the Mika brand Handle guest feedback, concerns, and special requests with professionalism and urgency Coordinate closely with the kitchen and bar teams to ensure smooth service flow Assist with staff scheduling, break management, and shift coverage as needed Oversee opening and closing procedures, including cash handling and end-of-day reports Ensure compliance with health, safety, and alcohol service regulations Qualifications & Experience Minimum 2–3 years of management experience in upscale or fine-dining restaurants Strong knowledge of food, wine, and beverage service Excellent communication and interpersonal skills Proven ability to lead teams in a fast-paced, high-volume environment Hands-on management style with strong problem-solving skills Familiarity with POS systems and reservation platforms Flexible availability, including nights, weekends, and holidays Leadership & Professional Skills High standards for service excellence and attention to detail Ability to remain calm and professional under pressure Strong organizational and time-management skills Guest-first mindset with a passion for hospitality Physical Requirements Ability to stand and walk for extended periods Ability to lift up to 30 lbs Comfortable working in a fast-paced, high-energy dining environment What We Offer Competitive salary based on experience Opportunities for growth within a chef-driven restaurant group Supportive, professional, and hospitality-focused culture Employee dining benefits and potential performance incentives How to Apply Qualified candidates are encouraged to apply by submitting a resume for consideration. Powered by JazzHR 6iBlt7J3Z0

Keywords: Mika Coral Gables, Sunrise , Floor Manager, Hospitality & Tourism , Miami, Florida