General Manager
Company: Life.Church
Location: Fort Lauderdale
Posted on: April 24, 2024
Job Description:
About the CompanyFlow aims to create a superior living
environment that enhances the lives of our residents and
communities by developing, acquiring, owning, and managing
multifamily apartment buildings and the services and technology
inside those buildings.Fulfilling our mission will require an
exceptional group of people whose collective output is greater than
the sum of its individual parts. Our team members are energized by
the opportunity to impact our residents' lives in meaningful ways.
They are bold and creatively ambitious, driven by relentlessly high
standards, act with a sense of urgency and accountability, and
always, above all, operate with integrity, loyalty, and trust.About
the RoleWe are seeking an experienced and driven General Manager to
lead our 98-unit extended stay property within a larger
600-apartment complex in Fort Lauderdale. The General Manager will
oversee all aspects of property operations, including guest
experience, revenue management, distribution, and team leadership.
This role requires a passion for hospitality, strong business
acumen, and the ability to deliver exceptional results in a dynamic
environment.Responsibilities
- Oversee all aspects of property operations, ensuring the
highest levels of guest satisfaction, profitability, and
efficiency
- Develop and implement strategies to optimize revenue,
occupancy, and distribution across various channels, working
closely with the Distribution Manager and Revenue Management
team
- Lead and mentor a team of hospitality professionals, fostering
a culture of excellence, empowerment, and continuous
improvement
- Collaborate with the Guest Experience Manager to develop and
deliver personalized, memorable experiences for our guests, driving
engagement and loyalty
- Manage property finances, including budgeting, forecasting, and
expense control, to ensure the property meets or exceeds financial
targets
- Oversee the maintenance and upkeep of the property, working
with the maintenance team to ensure all facilities, amenities, and
guest rooms are in excellent condition
- Build and maintain strong relationships with key stakeholders,
including property owners, corporate housing providers, and local
community partners
- Ensure compliance with all company policies, procedures, and
quality standards, as well as local, state, and federal
regulations
- Analyze performance metrics and guest feedback to identify
areas for improvement and implement solutions to drive results
- Stay up-to-date on industry trends and best practices,
continuously seeking opportunities to innovate and enhance the
guest experienceIdeal Background
- 4-5 years of experience in hospitality management with a proven
track record of success in leading extended stay or hotel
properties
- Strong business acumen with expertise in revenue management,
distribution, and financial management
- Exceptional leadership and coaching skills with the ability to
build, motivate, and develop high-performing teams
- Excellent communication and interpersonal skills with the
ability to build and maintain relationships with guests,
colleagues, and partners
- Analytical and problem-solving skills with the ability to use
data and insights to drive decision-making and continuous
improvement
- Proficiency in Microsoft Office Suite and experience with
property management systems (PMS) and revenue management
software
- Familiarity with CloudBeds or similar property management
platforms is a plus
- Bachelor's degree in hospitality, business, or a related field;
advanced degree is a plus
- Flexibility to work evenings, weekends, and holidays as
neededThis is an exciting opportunity to lead a unique extended
stay property and be part of a growing, innovative hospitality
brand. The successful candidate will have the opportunity to make a
significant impact on the property's performance and guest
experience while growing their career in a dynamic and supportive
environment.Benefits--- Fully employer-paid benefits (Medical /
Dental / Vision / Disability / Life)--- Paid time off and 13 paid
holidays--- 401(k) retirement plan--- Healthcare and Dependent Care
Flexible Spending Accounts (FSAs)--- Pre-tax commuter benefits---
Employee Assistance Program (EAP), free therapy through
SpringHealth, acupuncture, and other wellness offeringsFlow is
proud to be an equal opportunity workplace and hires regardless of
race, color, ancestry, religion, sex, national origin, sexual
orientation, age, citizenship, marital status, disability, gender
identity and/or expression, pregnancy, Veteran status any other
characteristic protected by federal, state or local law. In
addition, we provide reasonable accommodation for qualified
individuals with disabilities.
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Keywords: Life.Church, Sunrise , General Manager, Executive , Fort Lauderdale, Florida
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